Dell Dimension 4100 - Manual (Page 26)

26 Solving Problems
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Scanner Problems
Modem Problems
NOTICE: Connect the modem to an analog telephone jack only. Connecting
the modem to a digital telephone network damages the modem.
E N S U RE T H AT T H E P R IN T E R I S T UR N ED ON — See the documentation
supplied with the printer.
V ER I FY T H A T T H E P R I NT E R IS RE COG N IZ ED BY W I ND OW S — Click the
Start button, point to Settings, and then click Printers. If the printer is listed,
right-click the printer icon, click Properties, and then select the Details tab.
R EI N S T ALL T H E P R I NT E R DRI V ER — See page 15.
C H E CK T H E PO W ER C ABL E C ON N ECT IO N — Ensure that the scanner power
cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C H E CK T H E S CAN N ER C ABLE C ON N ECT I O N — Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
U NLO CK T H E S CA N NE R — Ensure that your scanner is unlocked if it has a
locking tab or button.
R EI N S T ALL T H E S CAN N ER DR I VE R — Reinstall the scanner driver. See the
scanner documentation for instructions.
C H E CK T H E T EL E P HO N E J AC K — Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone.