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Contacting dell, Make a copy of the, Diagnostics checklist – Dell OptiPlex SX270 User Manual

Page 52: Contact numbers, For your, For your region

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Contacting Dell

 

To contact Dell electronically, you can access the following websites:

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www.dell.com

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support.dell.com (technical support)

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premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier,

Platinum, and Gold customers)

 

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE:

Toll-free numbers are for use within the country for which they are listed.

 

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in

determining which codes to use, contact a local or an international operator.

 

Diagnostics Checklist

 

Name:

 

Date:

 

Address:

 

Phone number:

 

Service Tag (bar code on the back of the computer):

 

Express Service Code:

 

Return Material Authorization Number (if provided by Dell support technician):

 

Operating system and version:

 

Devices:

 

Expansion cards:

 

Are you connected to a network? Yes No

 

Network, version, and network adapter:

 

Programs and versions:

 

See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file.

Otherwise, record the contents of each file before calling Dell.

 

Error message, beep code, or diagnostic code:

 

Description of problem and troubleshooting procedures you performed:

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Anguilla

General Support

 

toll-free: 800-335-0031

Antigua and Barbuda

General Support

 

1-800-805-5924

Argentina (Buenos Aires)

International Access Code: 00

Country Code: 54

City Code: 11

Website: www.dell.com.ar

   

Tech Support and Customer Care

 

toll-free: 0-800-444-0733

Sales

 

0-810-444-3355

Tech Support Fax

  11 4515 7139

Customer Care Fax

  11 4515 7138

Aruba

General Support

 

toll-free: 800-1578

Australia (Sydney)

International Access Code:
0011

Country Code: 61

City Code: 2

E-mail (Australia): [email protected]

    

E-mail (New Zealand): [email protected]

    

Home and Small Business

 

1-300-65-55-33

Government and Business

 

toll-free: 1-800-633-559

Preferred Accounts Division (PAD)

 

toll-free: 1-800-060-889

Customer Care

 

toll-free: 1-800-819-339

Corporate Sales

 

toll-free: 1-800-808-385

Transaction Sales

 

toll-free: 1-800-808-312

Fax

 

toll-free: 1-800-818-341

Austria (Vienna)

International Access Code:
900

Country Code: 43

Website: support.euro.dell.com

     

E-mail: [email protected]

    

Home/Small Business Sales

 01 795 67602

Home/Small Business Fax

 01 795 67605