Dell Inspiron 11z (1120, Mid 2010) User Manual

Page 53

Using Support Tools

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests complete, close the test

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and to restart the

computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

NOTE: The

Drivers and Utilities disc may

not ship with your computer.
NOTE: Your computer does not have an

internal optical drive. Use an external

optical drive or any external storage device

for the procedures that involve discs.

Insert the

Drivers and Utilities disc.

Shut down and restart the computer.

When the DELL logo appears, press

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

Windows

desktop; then, shut down your computer

and try again.