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Lockups and software problems – Dell Inspiron Mini 10 (1010, Early 2009) User Manual

Page 32

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Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the

computer and to the electrical outlet.
If a program stops responding — End the program:

Press simultaneously.

1.

Click

2.

Applications.

Click the program that is no longer

3.

responding
Click

4.

End Task.

If a program crashes repeatedly — Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE: Software usually includes installation

instructions in its documentation or on the

media (CD or DVD).
NOTE: Your computer may or may not have

an optical drive. Use an external optical

drive or any external storage device for the

procedures that involve media.

If the computer stops responding or a solid
blue screen appears

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press the power button for at least 8 to 10

seconds until the computer turns off and then

restart your computer.
If a program is designed for an earlier
Microsoft

®

Windows

®

operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment similar

to non-Windows Vista/non-XP operating system

environments.