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Dell Inspiron 17 (N7010, Mid 2010) User Manual

Page 60

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58

Using Support Tools

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests are complete, close the test

6.

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and to restart the

7.

computer, click Exit.

Starting Dell Diagnostics From the
Drivers and Utilities Disc

NOTE: The

Drivers and Utilities disc may

not ship with your computer.

Insert the

1.

Drivers and Utilities disc.

Shut down and restart the computer.

2.

When the DELL

logo appears, press

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft Windows

desktop, then shut down your computer

and try again.
NOTE: The next steps change the boot

sequence for one time only. On the next

start-up, the computer boots according to

the devices specified in the system setup

program.

When the boot device list appears, highlight

3.

CD/DVD/CD-RW and press .
Select the

4.

Boot from CD-ROM option from

the menu that appears and press .
Type

5.

1 to start the CD menu and press

to proceed.
Select

6.

Run the 32 Bit Dell Diagnostics from

the numbered list. If multiple versions are

listed, select the version appropriate for

your computer.
Select the test you want to run.

7.