Dell Inspiron 17 (N7010, Mid 2010) User Manual

Page 59

Using Support Tools

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

Windows

desktop,

then shut down your computer and try again.
NOTE: If you see a message stating that no

diagnostics utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities disc.

If PSA is invoked:

The PSA starts running tests.

If the PSA completes successfully,

the following message appears:

“No

problems have been found

with this system so far.

Do you want to run the

remaining memory tests? This

will take about 30 minutes

or more. Do you want to

continue? (Recommended).”

If you are experiencing memory issues,

press , otherwise press . The

following message appears:

“Booting

Dell Diagnostic Utility

Partition. Press any key to

continue.”
Press any key to go to the

Choose An

Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive.
Select the test you want to run.

If you encounter a problem during a test, a

message appears with an error code and

a description of the problem. Write down

the error code and problem description and

contact Dell (see “Contacting Dell” on

page 74).