Dell E2014T 19.5 Multi-Touch Monitor with LED - Manual (Page 44)

44

Troubleshooting
Universal Serial Bus (USB) Specific Problems
Specific
Symptoms What You
Experience Possible Solutions
USB interface
is not working
USB
peripherals are
not working
• Make sure your monitor is turned on.
• Disconnect and reconnect the upstream cable
to your computer.
• Disconnect and reconnect the USB peripherals
(downstream connector).
• Turn off and turn on the monitor.
• Reboot the computer.
• Some USB devices require higher electric
current; connect the device directly to the
computer system.
High Speed
USB 2.0
interface is
slow.
High Speed
USB 2.0
peripherals
working slowly
or not working
at all
• Check that your computer is USB
2.0-compliant.
• Some computers have USB 2.0 ports. Ensure
that the correct USB port is used.
• Disconnect and reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals (downstream
connector).
• Restart the computer.