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Dell PowerVault 124T User Manual

Page 56

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l

Power cycle the autoloader through the front panel.

l

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

l

If the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely
when the cartridge is manually inserted into the magazine.

l

If all previous steps fail, see

Contacting Dell

.

AA

Picker Cartridge Sensor Error

AB

Drive Path Sensor Error

l

Power cycle the autoloader through the front panel.

l

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

l

If all previous steps fail, see

Contacting Dell

.

AC

Mail Slot Door Sensor Error

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Power cycle the autoloader.

l

Insert a cartridge into the autoloader through the mail slot. Verify the cartridge is sensed and the
door closes fully.

l

If all previous steps fail, see

Contacting Dell

.

AD

Mail Slot Solenoid Error

AE

Servo Initialization Error

l

Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine
and insure that the carriers move freely at least one full rotation in each direction. Re-insert each
magazine after inspection.

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Check the barcode reader setting through either the Remote Management Unit or the Operator
Control Panel.

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If the barcode reader is enabled, verify that all cartridges have valid barcode labels. If cartridges do
not have valid barcode labels, disable the barcode reader.

l

Check

support.dell.com

for PowerVault 124T firmware updates.

l

Power cycle the autoloader.

l

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

l

If all previous steps fail, see

Contacting Dell

.

AF

Error Log Information Event

Used to analyze start of servo/motor error sequence in the Soft Error Log. Error entries immediately
following indicate nature of specific motor/position error.

l

No action required.

Servo Picker Hardware Error Types

B0

Rotation Sensor Bad

l

Power cycle the autoloader.

l

Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.

l

If all previous steps fail, see

Contacting Dell

.

B1

Rotation Flag Not Found

B2

Rotation Flag Bad

B3

Translation Sensor Bad

B4

Translation Sensor 1 Bad

B5

Translation Sensor 2 Bad

B6

Translation Flag Bad

B7

Rotational Calibration Lost

B8

Translation Calibration Lost

B9

Rotation Lost

BA

Translation Lost

BB

Rotation Position Lost

BC

Translation Position Lost

BD

Picker Dropped Cartridge Error

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Check for a jammed cartridge in the picker. Remove the cartridge if present.

l

Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine
and insure that the carriers move freely at least one full rotation in each direction.

l

Fully insert a cartridge into each magazine slot, then remove. Look for difficulty in extracting the
cartridge from each slot.

l

Re-insert the magazine after inspection.

BE

Picker Missed Cartridge Error