Dell Studio 15 (1555, Early 2009) User Manual

Page 62

Using Support Tools

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

Windows

desktop;

then, shut down your computer and try again.
NOTE: If you see a message stating that no

diagnostic utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities disc.

If PSA is invoked:

The PSA will start running the tests.

If the PSA completes successfully, the

following message is displayed:

“No

problems have been found

with this system so far.

Do you want to run the

remaining memory tests? This

will take about 30 minutes

or more. Do you want to

continue? (Recommended).”

If you are experiencing memory issues

press , otherwise press .

The following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”
Press any key to go to the

Choose An

Option window.

If PSA is not invoked:
Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive and to go to the Choose An Option

window.

Select the test you want to run.

If a problem is encountered during a test,

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell” on

page 76).