Dell Vostro 410 (Late 2008) - Manual (Page 46)

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Troubleshooting
I F YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see your Service Manual at support.dell.com) to ensure
that your computer is successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see your Service
Manual at support.dell.com).
• Ensure that the memory you are using is supported by your computer. For more
information about the type of memory supported by your computer, see "Memory" on
page 25.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 42).
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety information that shipped with your computer.
The computer does not start up
E NSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E ND THE PROGRAM —
1 Press simultaneously to access the Task Manager.
2 Click the Applications tab.
3 Click to select the program that is no longer responding, and click End Task.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall
the program.
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