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Memory problems, Lockups and software problems – Dell Precision M6400 (Late 2008) User Manual

Page 29

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Troubleshooting Tips

29

Memory Problems

CAUTION:

Before working inside your computer, read the safety information that

shipped with your computer. For additional safety best practices information, see
www.dell.com/regulatory_compliance.

I

F

YOU

RECEIVE

AN

INSUFFICIENT

MEMORY

MESSAGE

Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.

See the software documentation for minimum memory requirements. If
necessary, install additional memory.

Reseat the memory modules to ensure that your computer is successfully
communicating with the memory.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 31).

I

F

YOU

EXPERIENCE

OTHER

MEMORY

PROBLEMS

Reseat the memory modules to ensure that your computer is successfully
communicating with the memory.

Ensure that you are following the memory installation guidelines.

Ensure that the memory you are using is supported by your computer. For
more information about the type of memory supported by your computer,
see "Specifications" on page 19.

Run the Dell Diagnostics (see "Dell Diagnostics" on page 31).

Lockups and Software Problems

NOTE:

The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell computer to the Windows Classic
view.

book.book Page 29 Monday, September 8, 2008 11:51 AM