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Solving problems, Troubleshooting your monitor – Dell S199WFP Monitor User Manual

Page 19

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Solving Problems

Dell™ S199WFP Flat Panel Monitor User's Guide

  

Troubleshooting Your Monitor

  

General Problems

  

Product Specific Problems

  

Troubleshooting Your Soundbar

 

 

Troubleshooting Your Monitor

 

Self-Test Feature Check (STFC)

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.

Turn off both your computer and monitor.

2.

Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog(blue
connector) cables from the back of computer.

3.

Turn on the monitor.

4.

This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5.

Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning
properly.

OSD Warning Messages

One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions

.

The floating 'Dell Self-test Feature Check' dialog box should appear on-screen on a black background if the monitor cannot sense a video
signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of
the dialogs shown below will continuously scroll through the screen.  

  

or   

  

or    

1 : Auto Detect (Analog Input)

Cannot Display This Video Mode

Optimum Resolution 1440 x900 60Hz

 or 

 

1 : Auto Detect (Digital Input)

Cannot Display This Video Mode

Optimum Resolution 1440 x900 60Hz

2: Analog Input

Cannot Display This Video Mode

Optimum Resolution 1440 x900 60Hz

 or 

 

3:Digital Input

Cannot Display This Video Mode

Optimum Resolution 1440 x900 60Hz