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Dell diagnostics – Dell Precision M2300 (Late 2007) User Manual

Page 21

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Quick Reference Guide

21

S

AVE

AND

CLOSE

ANY

OPEN

FILES

OR

PROGRAMS

AND

SHUT

DOWN

YOUR

COMPUTER

THROUGH

THE

S

TART

MENU

.

S

CAN

THE

COMPUTER

FOR

SPYWARE

If you are experiencing slow computer

performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to support.dell.com and search for the
keyword spyware.

R

UN

THE

D

ELL

D

IAGNOSTICS

See "Dell Diagnostics" on page 21. If all tests

run successfully, the error condition is related to a software problem.

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 19 and run the Dell Diagnostics
before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE:

The Dell Diagnostics works only on Dell™ computers.

NOTE:

The Drivers and Utilities media is optional and may not ship with your

computer.

Enter system setup (see "System Setup Program" in your User’s Guide),
review your computer’s configuration information, and ensure that the device
you want to test displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and
Utilities media.