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System messages – Dell Inspiron 15z (1570, Mid 2009) User Manual

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Using Support Tools

System Messages

If your computer has an issue or error, it may

display a System Message that will help you identify

the cause and action needed to resolve the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could see the Dell Technology Guide

on your hard drive or on the Dell Support

website at support.dell.com or see

“Contacting Dell” on page 63 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for

the same error. Contact Dell for assistance

(see “Contacting Dell” on page 63).

CMOS checksum error — Possible motherboard

failure or Real Time Clock (RTC) battery low.

Replace the RTC coin-cell battery (see the

Service Manual on the Dell Support website

at support.dell.com) or contact Dell (see

“Contacting Dell” on page 63).
CPU fan failure — CPU fan has failed. Replace

the CPU fan (see the Service Manual on the Dell

Support website at support.dell.com).
Hard-disk drive failure — Possible hard disk

drive failure during POST. Contact Dell for

assistance (see “Contacting Dell” on page 63).
Hard-disk drive read failure — Possible hard

disk drive failure during HDD boot test. Contact

Dell for assistance (see “Contacting Dell” on

page 63).
Keyboard failure — Keyboard failure or

loose cable.
To replace the keyboard, see the Service

Manual on the Dell Support website at
support.dell.com.