Dell OptiPlex GX100 User Manual
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Messages and Codes: Dell™ OptiPlex™ GX100 System User's Guide
Overview
Your application programs, operating system, and the computer itself are capable of identifying problems and alerting you to them. When a
problem occurs, a message may appear on your monitor screen or a beep code may sound. See "
"
for information about each message or beep code.
System Messages
If you receive a system message, see
for suggestions on resolving any problems indicated by the message. The system messages are
listed alphabetically.
Table 1. System Messages
NOTE: If the system message you received is not listed in the table, check the documentation for the application program that you were
running at the time the message appeared and/or the operating system documentation for an explanation of the message and a
recommended action.
Message
Cause
Action
Address mark not found
The basic input/output system
(BIOS) found a faulty disk sector or
could not find a particular disk
sector.
See "
Troubleshooting Drives
."
Alert! Previous attempts at booting this
system have failed at checkpoint [nnnn].
For help in resolving this problem, please
note this checkpoint and contact Dell
Technical Support.
The system has failed to complete
the boot routine three consecutive
times for the same error.
See "
Getting Help
" for instructions on
obtaining technical assistance, and
report the checkpoint code (nnnn) to the
support technician.
Attachment failed to respond
The diskette drive or hard-disk drive
controller cannot send data to the
associated drive.
See "
Troubleshooting Drives
."
Bad command or file name
The command you entered does not
exist or is not in the pathname you
specified.
Make sure you have spelled the
command correctly, placed spaces in the
proper location, and used the correct
pathname.
Bad error-correction code(ECC) on disk read
The diskette drive or hard-disk drive
controller detected an uncorrectable
read error.
See "
Troubleshooting Drives
."
Controller has failed
The hard-disk drive or the
associated controller is defective.
See "
Troubleshooting Drives
."
Data error
The diskette or hard-disk drive
cannot read the data.
Run the ScanDisk utility in the Microsoft
®
Windows
® operating system to check the
file structure of the diskette or hard-disk
drive. See your operating system
documentation for more information.
If you are using another operating system,
run the appropriate utility to check the file
structure of the diskette or hard-disk
drive. See your operating system
documentation.
Decreasing available memory
One or more dual in-line memory
modules (DIMMs) may be faulty or
improperly seated.
See "
Troubleshooting System Memory
."
Diskette drive 0 seek failure
A cable may be loose, or the
system configuration information
See "
Troubleshooting Drives
."