Dell Inspiron Mini 10 (1012, Late 2009) - Manual (Page 44)

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Solving Problems
Windows ® XP
Click 1. Start → Help and Support→ Fixing
a Problem → Application and Software
Problems.
Under
2. Fix a Problem click Getting older
programs to run on Windows XP.
Read the instructions and then click
3. Program
Compatibility Wizard.
Follow the instructions on the screen.
4.
Windows ® 7
Click 1. Start .
In the search box, type 2. Use an older
program with this version of
Windows and press .
Follow the instructions on the
3. Program
Compatibility wizard.
If you have other software problems —
Back up your files immediately. •
Use a virus-scanning program to check the •
hard drive or CDs.
Save and close any open files or programs •
and shut down your computer through the
Start
menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible –
with the operating system installed on
your computer.
Ensure that your computer meets the
–
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and
–
configured properly.
Verify that the device drivers do not
–
conflict with the program.
If necessary, uninstall and then reinstall
–
the program.
Write down any error message that is
–
displayed to help in troubleshooting when
Contacting Dell.