Dell PowerVault DL2000 - Manual (Page 10)

Configuring a Dell ™ AX 4-5 Fiber Channel Array as a Backup Target for Symantec™ Backup Exec™
Page 8
Known Issues
Issue: The storage space available on the Dell AX4-5F LUNs will not contribute to the “Available
Disk Storage” numbers in the PowerVault DL Backup to Disk Appliance Console.
Description: The PowerVault DL Backup to Disk Appliance Console reports available space of direct
attached storage only.
Solution: Use the EMC Navisphere Manager/Express Web interface to view the available space of
SAN attached storage.
Issue: Deduplication Storage Folder (DSF) goes offline and cannot be used again
Description: If the connection between the media server and the Dell AX4-5F array fails, the DSF
goes offline and cannot be used again.
Solution: Using LiveUpdate to install HotFix 348518 (or its successor) prevents the DSF from falling
into this state. However, if the hotfix is not installed and the DSF is in an offline state, call Dell
Tech Support to resolve this issue. Once the issue is resolved, ensure that LiveUpdate is used to
install HotFix 348518 (or its successor) on the DL Backup to Disk Appliance.
Conclusions
The need to recover data will continue to be a focus of IT departments. Files are lost, viruses take
down infrastructures, disk drives fail and natural disasters happen. Data may be lost or damaged for
good as a result. In order to be prepared, Dell provides a simple and complete storage solution with
the PowerVault DL Backup to Disk Appliance – Powered by Symantec Backup Exec and the Dell AX4-5F
Fiber Channel Array.