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Dell diagnostics main menu – Dell Latitude X300 User Manual

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If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next

test, press ; to retest the component that failed, press .

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If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell

Diagnostics.

 

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to
continue

.

6.

 

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

7.

 

When the Dell Diagnostics Main Menu appears, select the test you want to run.

 

Dell Diagnostics Main Menu

1.

 

After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

 

2.

 

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and

problem description and follow the instructions on the screen.

 

If you cannot resolve the error condition, contact Dell. See your User's Guide or Owner's Manual for contact information.

 

3.

 

If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

 

4.

 

When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the

Main Menu screen.

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Option

Function 

 

Express Test  Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to

increase the possibility of tracing the problem quickly.

 

Extended

Test

 

Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically.

 

Custom Test  Tests a specific device. You can customize the tests you want to run.

 

Symptom

Tree

 

Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

NOTE:

The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

Tab

Function 

 

Results

 

Displays the results of the test and any error conditions encountered.

 

Errors

 

Displays error conditions encountered, error codes, and the problem description.

 

Help

 

Describes the test and may indicate requirements for running the test.

 

Configuration  Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for all devices from the system setup program, memory, and various internal tests,

and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the
components installed on your computer or all devices attached to your computer.

 

Parameters

 

Allows you to customize the test by changing the test settings.