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Troubleshooting, Battery status lights, 4 troubleshooting – Dell Vostro 5460 (Late 2012) User Manual

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4

Troubleshooting

Enhanced Pre-Boot System Assessment (ePSA) Diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is
embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of
options for particular devices or device groups allowing you to:

Run tests automatically or in an interactive mode

Repeat tests

Display or save test results

Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

View status messages that inform you if tests are completed successfully

View error messages that inform you of problems encountered during testing

CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may
cause invalid results or error messages.

NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the
computer terminal when the diagnostic tests are performed.

1.

Power-on the computer.

2.

As the computer boots, press the key as the Dell logo appears.

3.

On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The
diagnostics starts running the tests on all the detected devices.

4.

If you wish to run a diagnostic test on a specific device, press and click Yes to stop the diagnostic test.

5.

Select the device from the left pane and click Run Tests.

6.

If there are any issues, error codes are displayed.
Note the error code and contact Dell.

Battery Status Lights

Table 6. Battery LED Behavior

Battery Charge LED

Off/Hibernate

Standby

AC mode

Full charge

Off

Off

Charging

Solid White

Solid White

Battery mode

Discharging when Battery
charge is > 10%

Off

Off

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