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Universal serial bus (usb) specific problems – Dell P1914S Monitor User Manual

Page 57

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No Input Signal when
user controls are
pressed

No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.

• Check the signal source. Ensure

the computer is not in the

power saving mode by moving

the mouse or pressing any key

on the keyboard.

• Check whether the signal cable

is plugged in properly. Re-plug

the signal cable if necessary.

• Reset the computer or video

player.

The picture does not
fill the entire screen

The picture cannot fill
the height or width of
the screen

• Due to different video formats

(aspect ratio) of DVDs, the

monitor may display in full

screen.

• Run the built-in diagnostics.

NOTE: When choosing DVI-D mode, the Auto Adjust function is not
available.

Universal Serial Bus (USB) Specific Problems

Common Symptoms What You

Experience

Possible Solutions

USB interface is not

USB peripherals are

• Check that your monitor is

working

not working

turned ON.

• Reconnect the upstream cable

to your computer.

• Reconnect the USB peripherals

(downstream connector)

• Switch off and then turn on the

monitor again.

• Reboot the computer.

• Some USB devices like external

portable HDD require higher

electric current; connect the

device directly to the computer

system.

High Speed USB 2.0

High Speed USB 2.0

• Check that your computer is

interface is slow.

peripherals working
slowly or not working

USB 2.0-capable.

• Some computers have both

USB 2.0 and USB 1.1 ports.

at all

Ensure that the correct USB

port is used.

• Reconnect the upstream cable

to your computer.

• Reconnect the USB peripherals

(downstream connector).

• Reboot the computer

Troubleshooting

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