Dell P1914S Monitor - Manual (Page 56)

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Troubleshooting
Safety-Related Issues Visible signs of smoke
or sparks • Do not perform any
troubleshooting steps.
• Contact Dell immediately.
Intermittent Problems Monitor malfunctions
on & off
• Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test
feature check to determine if
the intermittent problem occurs
in self-test mode.
Missing Color Picture missing color • Perform monitor self-test
feature check.
• Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
• Check for bent or broken pins
in the video cable connector.
Wrong Color Picture color not good • Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending
on the application.
• Try different Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned off.
• Change the Input Color Format
to PC RGB or YPbPr in the
Advance Setting OSD.
Image retention from Faint shadow from the • Use the Power Management
a static image left on
the monitor for a long static image displayed
appears on the screen
feature to turn off the monitor
at all times when not in use (for
more information, see Power
period of time Management Modes.
• Alternatively, use a dynamically
changing screensaver.
Product-Specific Problems
Specific Symptoms What You
Experience
Possible Solutions
Screen image is too
small Image is centered on
screen, but does not
fill entire viewing area • Reset the monitor to Factory
Settings.
Cannot adjust the
monitor with the
buttons on the front
panel OSD does not appear
on the screen • Turn off the monitor, unplug
the power cord, plug back, and
then turn on the monitor.