Dell Studio XPS 435 MT (Late 2008) User Manual

Page 39

Using Support Tools

Start the Dell Diagnostics from your hard drive
or from the

Drivers and Utilities disc.

Starting Dell Diagnostics From Your
Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
page 53.

Ensure that the computer is connected to an

electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.

When the DELL™ logo appears, press

immediately. Select Diagnostics from the
boot menu and press .

This will invoke the Pre-Boot System
Assessment (PSA) in some computers.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

Windows

desktop; then, shut down your computer
and try again.

NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the

Drivers

and Utilities disc.

If PSA is invoked:

The PSA starts running tests.

If the PSA completes successfully, the

following message is displayed: “No
problems have been found

with this system so far.

Do you want to run the

remaining memory tests? This

will take about 30 minutes

or more. Do you want to

continue? (Recommended).”