Using the dell diagnostics, Dell diagnostics, When to use the dell diagnostics – Dell Latitude D410 User Manual
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Using the Dell Diagnostics
Dell™ Latitude™ D410 User's Guide
Dell Diagnostics
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "
Solving Problems
" and run the Dell Diagnostics before you
contact Dell
for technical
assistance.
It is recommended that you print these procedures before you begin.
Start the Dell Diagnostics from either your
(also known as the ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
1.
Shut down the computer.
2.
If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
3.
Connect the computer to an electrical outlet.
4.
Turn on the computer. When the DELL™ logo appears, press
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then
shut down
your
computer and try again.
5.
When the boot device list appears, highlight Diagnostics and press
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
l
During the assessment, answer any questions that appear.
l
If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press
test, press
l
If failures are detected during the Pre-boot System Assessment, write down the error code(s) and
contact Dell
before continuing on to the Dell
Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to
continue
.
6.
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities CD
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
NOTE:
If your computer cannot display a screen image,
contact Dell
.
NOTE:
If you cannot see anything on your display, hold down the mute button and press the computer's power button to begin the Dell Diagnostics.
The computer automatically runs the Pre-boot System Assessment.
NOTE:
NOTE:
The Drivers and Utilities CD is optional and may not ship with your computer.