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Dell diagnostics – Dell Precision M2400 (Mid 2008) User Manual

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Troubleshooting

3 In the search results, select the option that best describes the problem and

follow the remaining troubleshooting steps.

Windows XP:

1 Click Start→ Help and Support.
2 Type

hardware troubleshooter

in the search field and press

to start the search.

3 In the Fix a Problem section, click Hardware Troubleshooter.
4 In the Hardware Troubleshooter list, select the option that best describes

the problem and click Next to follow the remaining troubleshooting steps.

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 44) and run the Dell Diagnostics
before you contact Dell for technical
assistance.

It is recommended that you print these procedures before you begin.

NOTICE:

The Dell Diagnostics works only on Dell computers.

NOTE:

The Drivers and Utilities media is optional and may not ship with your

computer.

See your Service Manual at support.dell.com to review your computer’s
configuration information, and ensure that the device that you want to test
displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

NOTE:

If your computer cannot display a screen image, see "Contacting Dell" on

page 65.

1 Ensure that the computer is connected to an electrical outlet that is

known to be working properly.

book.book Page 40 Tuesday, July 22, 2008 10:56 AM