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Error messages – Dell Vostro A100 (Early 2009) User Manual

Page 34

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Troubleshooting

34

Error Messages

CAUTION: Before you begin any of the

procedures in this section, follow the safety
instructions that shipped with your
computer.

If the message is not listed, see the documentation
for the operating system or the program that was
running when the message appeared.

A

U XI L I A R Y

D EV I C E

F A I L U R E

The touch

pad or external mouse may be faulty. For an
external mouse, check the cable connection.
Enable the Pointing Device option in the system
setup program. See your Service Manual at
support.dell.com for more information. If the
problem persists, contact Dell (see "Contacting Dell"
on page 69
).

B

A D

C O MMA ND

O R

F I L E

N A ME

Ensure

that you have spelled the command correctly, put
spaces in the proper place, and used the correct
pathname.

C

A C H E

D I S A B L ED

D U E

T O

F A I L U RE

The

primary cache internal to the microprocessor has
failed. Contact Dell (see "Contacting Dell" on
page 69)
.

CD

D R I V E

C O NT RO L L ER

F A I L U RE

The CD

drive does not respond to commands from the
computer.

D

A T A

ER R O R

The hard drive cannot read the

data.

D

EC R E A SI NG

A V A I L A B L E

MEM O R Y

One

or more memory modules may be faulty or
improperly seated. Reinstall the memory modules
and, if necessary, replace them. See your Service
Manual

at support.dell.com for more information.

D

I S K

C:

F A I L ED

I NI T I A L I Z A TI O N

The

hard drive failed initialization. Run the hard drive
tests in the Dell Diagnostics (see "Dell Diagnostics"
on page 42
).

book.book Page 34 Thursday, June 26, 2008 12:10 PM