Printer problems – Dell OptiPlex 160 (Late 2008) User Manual
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Reseat the power cable in the power connector on the back of the computer and the electrical outlet.
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Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.
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Ensure that any power strips being used are plugged into an electrical outlet and are turned on.
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Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
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Ensure that the 12V power cable and front panel cable are securely connected to the system board (see
System Board Connectors
).
If the power light is steady amber —
A device may be malfunctioning or incorrectly installed.
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Remove and then reinstall all memory modules (see
Memory
).
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Remove and then reinstall the NVRAM module, if installed (see
NVRAM Module
).
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Remove and then reinstall the wireless card, if installed (see
Wireless Card
).
Eliminate interference —
Some possible causes of interference are:
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Power, keyboard, and mouse extension cables
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Too many devices connected to the same power strip
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Multiple power strips connected to the same electrical outlet
Printer Problems
Check the printer documentation —
See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Check the printer cable connections —
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See the printer documentation for cable connection information.
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Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet —
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows —
Windows XP and Windows XP Embedded:
1.
Click Start® Control Panel
2.
If the Control Panel window appears in Category View (Pick a category), switch to Classic View (icon view).
3.
Double-click Printers and Faxes.
4.
If the printer is listed, right-click the printer icon.
5.
Click Properties® Ports. For a USB printer connected directly to your computer, ensure that the Print to the following port(s): setting is USB.
Windows Vista:
1.
Click Start
® Control Panel® Hardware and Sound® Printer.
2.
If the printer is listed, right-click the printer icon.
3.
Click Properties® Ports.
4.
Adjust the settings, as needed.
WARNING:
Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.