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Part 3 - warranty information, Warranty period, Types of warranty service – Lenovo USB 2.0 CD-RW/DVD-ROM Combo II Drive User Manual

Page 61: Part, Warranty, Information, D-15, Period, Types, Service

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2.

special,

indirect,

or

consequential

loss;

or

3.

loss

of

profits,

business,

revenue,

goodwill,

or

anticipated

savings.

Part

3

-

Warranty

Information

This

Part

3

provides

information

regarding

the

warranty

applicable

to

your

Machine,

including

the

warranty

period

and

type

of

warranty

service

Lenovo

provides.

Warranty

Period

The

warranty

period

may

vary

by

country

or

region

and

is

specified

in

the

table

below.

NOTE:

″Region″

means

either

Hong

Kong

or

Macau

Special

Administrative

Region

of

China.

A

warranty

period

of

1

year

on

parts

and

1

year

on

labor

means

that

Lenovo

provides

warranty

service

during

the

first

year

of

the

warranty

period.

Machine

Type

Country

or

Region

of

Purchase

Warranty

Period

Type

of

Warranty

Service

USB

2.0

CD-RW/DVD-
ROM

Combo

II

Worldwide

1

year

7

Types

of

Warranty

Service

If

required,

your

Service

Provider

will

provide

repair

or

exchange

service

depending

on

the

type

of

warranty

service

specified

for

your

Machine

in

the

above

table

and

as

described

below.

Scheduling

of

service

will

depend

upon

the

time

of

your

call

and

is

subject

to

parts

availability.

Service

levels

are

response

time

objectives

and

are

not

guaranteed.

The

specified

level

of

warranty

service

may

not

be

available

in

all

worldwide

locations,

additional

charges

may

apply

outside

your

Service

Provider’s

normal

service

area,

contact

your

local

Service

Provider

representative

or

your

reseller

for

country

and

location

specific

information.

1.

Customer

Replaceable

Unit

(

CRU)

Service

Lenovo

will

ship

CRUs

to

you

for

you

to

install,

Tier

1

CRUs

are

easy

to

install

whereas

Tier

2

CRUs

require

some

technical

skill

and

tools.

CRU

information

and

replacement

instructions

are

shipped

with

your

Machine

and

are

available

from

Lenovo

at

any

time

on

your

request.

You

may

request

that

a

Service

Provider

install

CRUs,

at

no

additional

charge,

under

the

type

of

warranty

service

designated

for

your

Machine.

Lenovo

specifies

in

the

materials

shipped

with

a

replacement

CRU

whether

a

defective

CRU

must

be

returned.

When

return

is

required,

1)

return

instructions

and

a

container

are

shipped

with

the

replacement

CRU,

and

2)

you

may

be

charged

for

the

replacement

CRU

if

Lenovo

does

not

receive

the

defective

CRU

within

30

days

of

your

receipt

of

the

replacement.

2.

On-site

Service

Your

Service

Provider

will

either

repair

or

exchange

the

failing

Machine

at

your

location

and

verify

its

operation.

You

must

provide

suitable

working

area

to

allow

disassembly

and

reassembly

of

the

Lenovo

Machine.

The

area

must

be

clean,

well

lit

and

suitable

for

the

purpose.

For

some

Machines,

certain

repairs

may

require

sending

the

Machine

to

a

designated

service

center.

3.

Courier

or

Depot

Service

*

Appendix

D.

Lenovo

Statement

of

Limited

Warranty

D-15