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Dell Precision 490 User Manual

Page 7

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Quick Reference Guide

7

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses, frequently
asked questions

• Community — Online discussion with other

Dell customers

• Upgrades — Upgrade information for components,

such as memory, the hard drive, and the
operating system

• Customer Care — Contact information, service call

and order status, warranty, and repair information

• Service and support — Service call status and

support history, service contract, online discussions
with technical support

• Reference — Computer documentation, details on

my computer configuration, product specifications,
and white papers

• Downloads — Certified drivers, patches, and

software updates

• Desktop System Software (DSS)— If you reinstall

the operating system for your computer, you should
reinstall the DSS utility prior to installing any of the
drivers. DSS provides critical updates for your
operating system and support for Dell™ 3.5-inch
USB floppy drives, optical drives, and USB devices.
DSS is necessary for correct operation of your Dell
computer. The software automatically detects your
computer and operating system and installs the
updates appropriate for your configuration.

Dell Support Website — support.dell.com

NOTE:

Select your region or business segment to view the

appropriate support site.

NOTE:

Corporate, government, and education customers

can also use the customized Dell Premier support website at
premier.support.dell.com. The website may not be available
in all regions.

• How to use Windows XP
• How to work with programs and files
• Documentation for devices (such as modem)

Windows Help and Support Center

1

Click the Start button and click Help and Support.

2

Type a word or phrase that describes your problem
and click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

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