Resolving software and hardware incompatibilities – Dell OptiPlex 745 User Manual
Page 53
Quick Reference Guide
53
If your computer beeps during start-up:
1 Write down the beep code.
2 See "Dell Diagnostics" on page 46 to identify a more serious cause.
3 Contact Dell for technical assistance. For information on contacting Dell, see your online User’s
Guide.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
1 Click the Start button and click Help and Support.
2 Type hardware troubleshooter in the Search field and click the arrow to start the search.
Code
Cause
Code
Cause
1-1-2
Microprocessor register failure
3-1-4
Slave interrupt mask register failure
1-1-3
NVRAM read/write failure
3-2-2
Interrupt vector loading failure
1-1-4
ROM BIOS checksum failure
3-2-4
Keyboard Controller test failure
1-2-1
Programmable interval timer failure 3-3-1
NVRAM power loss
1-2-2
DMA initialization failure
3-3-2
Invalid NVRAM configuration
1-2-3
DMA page register read/write
failure
3-3-4
Video Memory test failure
1-3
Video Memory test failure
3-4-1
Screen initialization failure
1-3-1 through 2-4-4 Memory not being properly
identified or used
3-4-2
Screen retrace failure
3-1-1
Slave DMA register failure
3-4-3
Search for video ROM failure
3-1-2
Master DMA register failure
4-2-1
No timer tick
3-1-3
Master interrupt mask register
failure
4-2-2
Shutdown failure
4-2-3
Gate A20 failure
4-4-1
Serial or parallel port test failure
4-2-4
Unexpected interrupt in protected
mode
4-4-2
Failure to decompress code to
shadowed memory
4-3-1
Memory failure above address
0FFFFh
4-4-3
Math-coprocessor test failure
4-3-3
Timer-chip counter 2 failure
4-4-4
Cache test failure
4-3-4
Time-of-day clock stopped