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Resolving software and hardware incompatibilities – Dell OptiPlex 740 User Manual

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Quick Reference Guide

If your computer beeps during start-up:

1 Write down the beep code.
2 See "Dell Diagnostics" on page 51 to identify a more serious cause.
3 Contact Dell for technical assistance. For information on contacting Dell,

see your online User’s Guide.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.

Windows Vista

1 Click Start

and click Help and Support.

2 Type hardware troubleshooter in the search field and press

to start the search.

In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.

Windows XP

1 Click Start

Help and Support.

2 Type hardware troubleshooter in the search field and press

to start the search.

3 In the Fix a Problem section, click Hardware Troubleshooter.
4 In the Hardware Troubleshooter list, select the option that best describes

the problem and click Next to follow the remaining troubleshooting steps.

Code

Cause

2 short, 1 long

BIOS checksum error

1 long, 2 short

Memory test failure (bad memory during memory sizing)

1 long, 3 short, 2 short No memory

1 short

key pressed