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Suggestions for obtaining service for your vehicle, Prepare for the appointment, Prepare a list – Dodge 2015 Charger - Owner Manual User Manual

Page 607: Be reasonable with requests, If you need assistance, Suggestions for obtaining service for, Your vehicle

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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE

Prepare For The Appointment

If you are having warranty work done, be sure to have

the right papers with you. Take your warranty folder. All

work to be performed may not be covered by the

warranty. Discuss additional charges with the service

manager. Keep a maintenance log of your vehicle’s

service history. This can often provide a clue to the

current problem.

Prepare A List

Make a written list of your vehicle’s problems or the

specific work you want done. If you’ve had an accident

or work done that is not on your maintenance log, let the

service advisor know.

Be Reasonable With Requests

If you list a number of items and you must have your

vehicle by the end of the day, discuss the situation with

the service advisor and list the items in order of priority.

At many authorized dealers, you may obtain a rental

vehicle at a minimal daily charge. If you need a rental, it

is advisable to make these arrangements when you call

for an appointment.

IF YOU NEED ASSISTANCE

The manufacturer and its authorized dealer are vitally

interested in your satisfaction. We want you to be happy

with our products and services.
Warranty service must be done by an authorized dealer.

We strongly recommend that you take the vehicle to an

authorized dealer. They know your vehicle the best, and

are most concerned that you get prompt and high quality

service. The manufacturer’s authorized dealer have the

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IF YOU NEED CONSUMER ASSISTANCE 605