FORD 2013 Edge v.3 - Manual (Page 412)

USB/Media Issues
Issue Possible
Cause(s)
Possible Solution(s)
I am having
trouble
connecting my
device. Possible device
malfunction.
• Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
• Make sure you are using the
manufacturer’s cable.
• Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
• Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car. This is a device
limitation. Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
SYNC® 411
2013 Edge (edg)
Owners Guide gf, 3rd Printing
USA (fus)