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432 sync – FORD 2014 Flex v.1 User Manual

Page 433

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AppLink issues

Issue

Possible

cause(s)

Possible solution(s)

SYNC does not
find any mobile
apps that are on
my phone.

• Your device
may not support
the AppLink
feature, OR
• The application
does not support
AppLink., OR
• If you have an
iPhone, it may
not be plugged in,
OR
• Your phone
may not be
paired or
connected.

• Check the website for
compatible devices and
applications.
• Make sure your device is
paired and connected. If you
have an iPhone, make sure it is
plugged in using the USB and
that the application is running
in the foreground.

432

SYNC®

2014 Flex (471)
Owners Guide gf, 1st Printing, April 2013
USA
(fus)