468 sync – FORD 2014 Explorer v.2 User Manual
Page 470
AppLink issues
Issue
Possible cause(s)
Possible solution(s)
SYNC does not
find any mobile
apps that are on
my phone.
• Your device may
not support the
AppLink feature,
OR
• The application
does not support
AppLink., OR
• If you have an
iPhone, it may not
be plugged in, OR
• Your phone may
not be paired or
connected.
• Check the website for
compatible devices and
applications.
• Make sure your device is
paired and connected. If you
have an iPhone, make sure it is
plugged in using the USB and
that the application is running
in the foreground.
468
SYNC®
2014 Explorer (exp)
Owners Guide gf, 2nd Printing, September 2013
USA (fus)
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