Dogtra 1600 Series - Manual (Page 18)

32
WARRANTY
Not Covered Under Warranty:
If product registration is not completed within
30 days of purchase and/or the product is resold,
the warranty will become void and all repairs will
be subject to applicable labor fees.
Dogtra DOES NOT replace defective units or
provide refunds after 30 days from date of purchase.
Dogtra’s warranty DOES NOT cover repairs
or replacement due to misuse, improper
maintenance or lost units. Any water damage on
models that are not waterproof will not be covered.
All replacement costs for either the transmitter or
receiver is the owner’s responsibility.
The Limited Lifetime Warranty will expire
(5) years from the date a unit is discontinued in
production by Dogtra Company.
* Batteries, or the labor to replace them, are
NOT covered under the warranty after the first year.
33
WARRANTY
The warranty is void if the unit has been
altered or an unauthorized person has attempted
repair work.
Procedure for Repair Work:
Return shipping for warranty work is the
owner’s responsibility. The cost for shipping
(via regular ground service) back to the customer
is covered by Dogtra Co. within the continental
United States. Any expedited shipping service
will be at the owner’s expense. Dogtra is not
responsible for loss of training time or
inconvenience while the unit is in our warehouse
for repair work. Dogtra does not provide loaner
units or any form of compensation during the
repair period.
A copy of the sales receipt showing purchase
date is required before warranty work is begun.
Write a note briefly explaining the problem
and include your name, address, city/state/zip
code, daytime phone number and evening phone