Warranty and repair information – Dogtra iQ CLiQ User Manual
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Warranty and Repair Information
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Accessories, Labor fees, and Shipping fees incurred are the customer’s responsibility.
Labor fees will be variable depending on the extent of the work required.
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repair work under warranty. To register your iQ Pet product, log onto our website at
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information. Registration must be completed within 30 days of purchase. If you do
not have access to a computer, you can call our toll free number at 1-888-811-9111,
and one of our customer service representatives will register the product for you. If
you were unable to register your product within 30 days of purchase, we will accept
all products for repair with a proof of purchase. We strongly recommend keeping
the original receipt. If your product is not registered and a proof of purchase is not
available at the time of service, iQ Pet will estimate the age of the unit by the serial
number. Serial number estimates can differ from the actual purchase date. A serial
number estimate is the only method of determining an approximate date of purchase
without product registration or a proof of purchase.
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as a resold product.
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from us after 30 days from the date of purchase.
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States.
Issues of replacement and refunds on units purchased less than 30 days from an
authorized dealer must be addressed to the dealer directly. If the products purchased
from an authorized dealer are after 30 days from the date of purchase, please send the
units to iQ Pet for service and repair.
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