Warranty and repair information – Dogtra 1800 Series User Manual
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32
WARRANTY
provides the original
purchaser with a LIMITED LIFETIME
WARRANTY. Limited Lifetime Warranty
begins from the date of purchase. For the first
two years coverage is for both parts and labor,
on all our products purchased new. Accessories
such as, chargers, splitter cables, antennas, straps
and batteries have a one-year warranty from the
date of purchase. Once the first and second year
warranty coverage expires, the Limited Lifetime
Warranty will cover for all parts except
accessories and labor fees. Labor fees and
shipping fees incurred are the customers’
responsibility. Labor fees will be variable
depending on the extent of work required. The
Limited Lifetime Warranty will expire 5 years
from the date a model is discontinued in
production by Dogtra Company.
WARRANTY AND
REPAIR INFORMATION
33
WARRANTY
To Qualify for the Limited Lifetime Warranty :
To register your Dogtra product, please log
onto our website at www.dogtra.com, click on the
warranty registration link and fill out the required
information. All registration must be completed
within 30 days of your purchase. If you do not
have access to a computer, you can call our toll
free number of 888-811-9111 so one of our
customer service representatives can register your
product online for you. Also if you were unable to
register your product on our website we will
accept all products for repair with a proof of
purchase. We strongly recommend you keep your
original receipt. If your product is not registered
and proof of purchase is not available at the time
of service, Dogtra will estimate the age of the unit
by the serial number. Serial number estimates can
be different than the actual purchase time. Without
proof of purchase or product registration this is the
only method we have for determining the
approximate date of purchase.