Technical support, Disconnecting the aegis portable, Windows – Apricorn Aegis Portable 2.5" External USB 2.0 Hard Drive User Manual
Page 4: 7, xp and vista
Windows
®
7, XP and Vista
1. Locate the system tray on your Windows Desktop (system tray is the
part of the task bar that displays the date and time).
2. Click on the “Safely Remove Hardware” icon in the system tray. A
dialog box will appear.
3. Click on “Safely Remove Hard Disk - Drive (:D)” in the dialog box (your
drive letter may differ).
4. Wait for a few seconds until the system prompts “The hard disk storage
device can now be safely removed from the system.”
5. Click OK and then unplug the Aegis Portable.
Apricorn provides the following helpful resources for you:
1. Apricorn’s Website (http://www.apricorn.com)
This gives you the ability to check for up-to-date information.
2. E-mail us at [email protected]
3. Or call the Technical Support Department at 1-800-458-5448.
Apricorn’s Technical Support Specialists are available from 8:00 a.m. to
5:00 p.m., Pacific Standard Time, Monday through Friday.
Technical Support
© Apricorn, Inc. 2010. All rights reserved.
12191 Kirkham Road
Poway, CA, U.S.A. 92064
Mac
®
OS
1. The drive will need to be dismounted. This can be done by dragging
the drive to the Trash Can.
2. Wait for a few seconds. Once the Aegis Portable icon has disappeared,
you can safely remove the drive.
NOTE: To protect against unexpected data loss, Windows checks that all files on the
disk are closed before allowing the USB device to be removed. If you receive an error
message that says “The device cannot be stopped right now. Try stopping the device again
later.” Close all Windows and Programs that are using files from the drive, then repeat the
procedure above.
Disconnecting the Aegis Portable