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Warranty, Trouble-shooting – Cannon CANTFS-03-NG User Manual

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The Cannon appliance is warranted against defects in materials and work-

manship for a period of one, (1) year from its date of original purchase, for

residential use in Australia.

Warranty service, which includes parts and labour for the replacement or

repair of defective parts, is available through the CANNON distributor.

(Details below or on page 21).

Consumers are responsible for service person’s travel outside normal serv-

ice areas (approximately seventy (70k) radius from the nearest Cannon

dealer’s location), local cartage, and normal maintenance as described in

this manual.

Any product subjected to misuse, abuse, negligence, accident or alteration

will have its warranty voided. The defacement of serial plate will have its

warranty voided.

If installation is not carried out in accordance with manufacturer’s instruc-

tions, this warranty may be void.

The customer must keep their “Tax Invoice” as proof of purchase of this

product, and compliance certificate as proof of required installation.

Model number: ______________________________________

Serial number: _______________________________________

Date of manufacture: _________________________________

Date installed: _______________________________________

Compliance Certificate No: ____________________________

Warranty

Don’t risk your appliance warranty

Only a licensed person will give you a Compliance Certificate,

showing that the work complies with all the relevant standards.

And only a licensed person will have insurance protecting their

workmanship for 6 years.

So make sure you use a licensed person to install this appliance

and ask for your Compliance Certificate to ensure the manufactur-

ers appliance warranty will be honoured.

Distributor

This appliance is designed, manufactured and distributed by:

Tel: 1300 727 421

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To check the operation of the electronic (module) controller (Type 537 ABC) you will require a digital

multimeter with the functions to measure AC/DC voltage, continuity, resistance and micro-amps.

It is critical that the appliance is earthed and that the active and neutrals are not reversed.

Item No

Check

Action

1.

No ignition when appliance

• Check 240 volts power to heater in incoming plug

is turned on.

connector.

2.

Power present but appliance

• If there is power to the brown wire in the 8 way

not operating.

switch connector the module may be in lockout

mode. To reset the module turn off the power supply

for 10 seconds and then turn the power on again.

3.

After resetting the module

• Check the internal 3.5 amp fuse in the module.

the appliance is still not

operating.

4.

If the fuse is O.K. and still

• Check other connections are in place.

appliance not operating

• If the last checks are correct the ignition electrode

should spark at the same time as the gas control

solenoid valves open. At this point the spark

electrode will activate for up to 10 seconds maxi

mum until the flame has been established. Terminal

14 (white wire into the 8 way switch connector)

will be energised as soon as the flame has been

sensed.

5.

Confirm spark is produced

• A blue spark can be seen when the heater ignition

when heater is turned on.

process starts. Ensure spark is present between

electrode and burner.

6.

If no spark being produced

Check that spark lead is connected into module.

Check the continuity of the HT cable.

Check that there is no short circuit to earth and

spark gap is correct. (Refer figure 32). A positive

check is to use a jumper wire and connect one end

of the earth and hold the other end with insulated

pliers 4mm from the spark generator on the module.

If there is no spark to earth then change the module.

7.

Spark is being produced

• Listen for cracking sound. The spark is misdirected.

but not at burner.

Check the spark ceramic insulator for signs of

cracks.

8.

Sparks, ignites on low flame

• Check that the wall socket to the appliance has

then extinguishes after 10

correct polarity. Do not use an extension cord. Check

seconds. Continues to spark

polarity in the electrical supply lead to appliance.

during flame presence.

• Check that the sense electrode is in the flame.

• Check that appliance is earthed correctly. A check

between the earth pin on the plug and an unpainted

part of the appliance should see a resistance of

0.1 ohms.

Trouble-shooting

This manual is related to the following products: