Troubleshooting – Dymo LabelPoint 100 User Manual
Page 5
This product is CE marked in accordance
with EMC directive and the low voltage
directive and is designed to conform with
the following international standards:
• Safety - EN60950, IEC 950, UL 1950
• EMC emissions - EN 55022 Class B, CIS
PR22 Class B, FCC pt 15 Sub pt B Class B
• EMC immunity - EN 50082-1, IEC 801-2
& IEC801-3
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PRINT CONTRAST
May be adjusted by pressing
H
+ SPACE +
PRINT
• Use
or to select lighter or darker print.
• Press
↵
to confirm the setting.
The contrast level will revert to the mid-
setting when the LabelPoint is turned off
and on again.
Note: This function enables you to adjust
the print quality under extreme temperature
conditions.
Cleaning
• Clean the cutter blade regularly: Remove
the cassette, then insert the tip of a ball
pen or pencil between L-shaped piece D1
and the guide pin – see page 2.
• Press and hold down cutter lever E to
expose cutter blade D3, then use a cotton
bud and alcohol to clean both sides of the
blade. Release cutter lever E.
• Check and clean print head face D4 regular-
ly using a cotton bud and alcohol ONLY.
Changing the cassette
• Open hinged access door as above.
• Hold as shown, then lift cassette B4
straight up and out.
• Ensure tape and ribbon B3 are taut across
mouth of cassette and tape passes between
guideposts before installing as shown. If
necessary, turn spool B5 clockwise to
tighten ribbon.
• Insert cassette and push firmly C3 until it
clicks into place.
• Ensure tape and ribbon are positioned as
shown between pinch roller C1 and print
head C2.
Troubleshooting
No display
• check that the machine is on
• replace discharged batteries
No printing or poor text
• Replace discharged batteries
• Check that the tape cassette is installed
correctly
• Clean the print head
• Replace the tape cassette.
Tape jammed
• Lift out tape cassette carefully
• Remove/release jammed tape
• DO NOT cut the ink ribbon – turn spool to
tighten
• Cut off excess label tape
• Refit/replace the tape cassette.
Poor cutter performance
• Clean the cutter blade regularly
No response to print key
• !!!!!!!! in the display indicates a printer
jam. Press any key to return to normal
display. Open the cassette compartment
and free the jam.
•
flashing in the display
indicates discharged batteries. Press any
key to return to normal display.
Replace the batteries.
No success?
Call the DYMO customer service hotline
telephone number in your country – see the
warranty booklet.
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