ClearOne CHATAttach 170 Quick Start - Manual (Page 8)

8
CHATAttach Troubleshooting
The following table describes issues that may occur and possible causes that may help
identify and resolve problems when using the CHATAttach accessory.
error # error Code Cause resolution
1 Blinking Red LED’s on both
CHAT devices
Firmware on CHAT devices
support CHATAttach but
firmware versions are not
the same
Download and install latest
version of firmware for both
CHAT devices.
2 Blinking Blue LED’s on both
CHAT devices More than one PC connected
at a time Connect ONLY one PC to a
CHAT device
3
Blinking Red LED on a single
CHAT device
CHATAttach Power Supply
not plugged in
Only one CHAT device
supports CHATAttach
One CHAT device not
connected to CHATAttach
Plug the CHATAttach Power
Supply into an active power
recepticle
Download and install the
latest firmware onto all
CHAT devices
Connect both CHAT devices
to the CHATAttach accessory
4
CHAT devices will not
synchronize
The firmware on both
devices does not support the
CHATAttach accessory
Update all CHAT devices to
the latest firmware