Maintenance troubleshooting guide – SONIQ PD101 User Manual

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• Ensure the AC adaptor is connected.
• Make sure that the unit is turned on.

• Make sure that ON mode is selected.
• Make sure the unit is not pauseed. Press the

button.

• Make sure the unit is not in fast-forward or fast-reverse mode. Press the

button.

• Make sure that AUDIO/VIDEO output connections are correct.
• The DTS DVD cannot be decoded to have speaker output.
• The unit has overheated. Shut it off for 30 minutes to allow it to cool down.

• The region number of the disc doesn't match the region number of this unit.

• The DVD is dirty. Gently clean the disc.
• The disc is scratched.

• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
• Clean the disc.

• There is no disc inside the unit ("No Disc" appears on the screen).
Insert the disc correctly with the graphics facing up.
• Clean the disc.
• A non-PAL disc has been inserted, or the disc region number does not match the
region number of the unit.
• Condensation may have formed inside the unit due to a sudden change in

temperature. Wait about an hour for it to clear and try again.

No power.

Ve r y l i t t l e o r n o
sound is coming
from a DVD.

No picture.

The picture is not
clear.

Loud hum or noise
is heard.

The disc does not
play.

Specifi cations and external appearance are subject to change without notice.

Maintenance

Troubleshooting Guide

Cleaning the Disc

A defective or soiled disc inserted into the unit can cause sound to drop out during
playback. Handle the disc by holding its inner and outer edges.
• Do NOT touch the surface of the unlabeled side of the disc.
• Do NOT stick paper or tape on the surface.
• Do NOT expose the disc to direct sunlight or excessive heat.
• Clean the disc before playback. Wipe the disc from the centre outward with a cleaning cloth.
• NEVER use solvents such as benzine or alcohol to clean the disc.
• Do NOT use irregular shaped discs (example : heart shaped, octagonal, etc.). They may cause malfunctions.

Cleaning the Unit

• Be sure to turn the unit off and disconnect the AC adaptor before maintaining the unit.
• Wipe the unit with a dry soft cloth. If the surfaces are extremely dirty, wipe clean with a cloth that has been
dipped in a weak soap-and-water solution and wrung out thoroughly. Wipe with a dry cloth.
• Never use alcohol, benzine, thinner, cleaning fl uid or other chemicals. Do NOT use compressed air to remove
dust.

Important Note

• Before transporting the unit, remove the disc from the disc compartment.

SYMPTOM

CAUSE (AND REMEDY)

811-931191W030

PVS9311E23 IB MTK SAA SONIQ_22Aug2011.indd 12

9/20/2011 10:42:21