SONIQ E55Z11A - Manual (Page 53)

Check your area is covered by Digital Video Broadcasts.
Try re-tuning or manually tuning missing channels.
Check that you are using the correct antenna type - please
see pg.16 'Antenna connection'.
After Auto Tuning only
some channels are
available
Check if the channel has been blocked in the main menu
settings.
Please check connecting USB cable and power supply is
connected.Hard drive has not been formatted. Please make
sure USB disk is compatible and the multimedia data formats
are supported.
Channel cannot be
selected
USB not playing
Compression of video contents may cause distortion
especially on fast moving pictures such as sports and
action movies. Picture is distorted,
macroblock, small block,
dots, pixelization, etc
Black bars on each side will be shown on HD channels
when displaying SD (4:3) contents.
Black bars on Top & Bottom will be shown on movies that
have aspect ratios different from your TV.
Adjust picture size option on your external device or TV to
full screen.
Noise from speaker
Check cable connections, make sure a video cable is not
connected to an audio input.
Low signal level may cause sound distortion.
TV turns off automatically
Check if the Off Timer is set to On in the Setup menu.
Sleep Timer may have been enabled.
If there is no signal for about 10 minutes from an input,
the TV will turn off, see Auto Sleep pg. 33.
If connected to your PC, check your PC power settings.
Make sure the AC power cord is plugged in securely to
the wall outlet and the TV.
TV turns on
automatically Check if the On Timer is set to On in the Setup menu.
Picture is not shown in
full screen
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Troubleshooting