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Compuprint SP40 User Manual

Page 56

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52

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The following table is useful to identify and solve print quality problems.

Problem Cause

Solution

Fading print

T he ribbon is not fed

Check that the ribbon is correctly inserted (see

Installing the Ribbon Cartridge

”.

T urn the ribbon tension knob to verify, that the
ribbon is not blocked.

If the problem is not solved, change the ribbon
cartridge.

T he ribbon is used up or torn

Change the ribbon cartridge.

T he printer does not
print

T he ribbon cartridge is not an
original Compuprint cartridge.

T he printer checks the inserted cartridge, to avoid
damaging the print head assembly due to incorrect
ribbon feeding.

Insert an original Compuprint ribbon cartridge.