Vizio D650i-B2 - User Manual - Manual (Page 73)

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Limited Warranty - Mexico
ONE-YEAR LIMITED WARRANTY ON PARTS AND LABOR
Covers units purchased as new in Mexico Only.
VIZIO provides a warranty to the original purchaser of a new Product
against defects in materials and workmanship for a period of one year of
non-commercial usage or ninety (90) days of commercial use. If a Product
covered by this warranty is determined to be defective within the warranty
period, VIZIO will either repair or replace the unit at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via email:
[email protected] or via phone at 01 844 324 5953 from 7:00AM to
11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday and Sunday,
Central Time, or visit www.VIZIO.com. Pre-authorization must be obtained
before sending any product to a VIZIO service Center. Proof of purchase in the
form of a purchase receipt or copy thereof is required to show that a Product
is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period.
Replacement parts and units may be new or recertified at VIZIO’s option and
sole discretion. Replacement parts and units are warranted for the remaining
portion of the original warranty or for ninety (90) days from warranty service or
replacement, whichever is greater.
Type of Service
Defective Products must be sent to a VIZIO service center to obtain warranty
service. VIZIO is not responsible for transportation costs to the service center,
but VIZIO will cover return shipping to the customer. Pre-authorization is required
before sending any unit in for warranty service.
Product returns to VIZIO’s service centers must utilize either the original carton
box and shipping material or packaging that affords an equal degree of
protection. VIZIO Technical Support will provide instructions for packing and
shipping the covered Product to the VIZIO service center.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and
workmanship. This warranty does not cover, for example: cosmetic damage,
normal wear and tear, improper operation, improper voltage supply or power
surges, signal issues, damages from shipping, acts of God, any type of customer
misuse, modifications or adjustments, as well as installation and set-up issues
or any repairs attempted by anyone other than by a VIZIO authorized service
center. Products with unreadable or removed serial numbers, or requiring
routine maintenance are not covered. This one year limited warranty does
not cover Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized
reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED
ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE
LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL
LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR
DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT,
SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. VIZIO
SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA,
COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL
OR CONSEQUENTIAL DAMAGES. Some states do not allow limitations on how
long an implied warranty lasts or the exclusion of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights,
which vary from state to state. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT
NOTICE. CHECK www.VIZIO.com FOR THE MOST CURRENT VERSION.
Personal Data
If your VIZIO product is capable of storing personal data and other information,
ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME
IN-HOME AND ALL SHIP-IN WARANTY SERVICE. If this occurs, your product will be
restored to you configured as originally purchased. You will be responsible for
restoring all applicable data and passwords. Recovery and reinstallation of
user data is not covered under this Limited Warranty. In order to protect your
personal information, VIZIO recommends that you always clear all personal
information from the unit before it is serviced, regardless of the servicer.
ZERO BRIGHT PIXEL DEFECT GUARANTEE
This policy covers “zero bright pixel” defects for the duration of the limited
“ONE YEAR WARRANTY” on select new product purchases. To determine if this
guarantee applies to your product, refer to the “DETAILS” tab of the model’s
product information page www.VIZIO.com or look for the “zero bright pixel”
guarantee on the box.