Vizio D650i-B2 - User Manual User Manual

Page 72

Covers units purchased and currently located in Canada.
IF THIS WARRANTY DOCUMENT IS RECEIVED ALONG WITH A UNIT WHICH IS
PROVIDED TO THE CUSTOMER AS A WARRANTY REPLACEMENT, THE WARRANTY OF
THE PURCHASED UNIT MAY SUPERSEDE THIS ONE. SUCH A REPLACEMENT UNIT IS
WARRANTED FOR THE LATER OF EITHER THE REMAINING PORTION OF THE ORIGINAL
WARRANTY (AS SPECIFIED BY THE ORIGINAL WARRANTY DOCUMENTATION AND
DERIVED FROM THE ORIGINAL PURCHASE DATE) OR THE WARRANTY PERIOD
SPECIFIED HEREIN (AS DERIVED FROM THE DATE THE REPLACEMENT UNIT IS
RECEIVED).
VIZIO provides a warranty to the original purchaser of its products against
defects in materials and workmanship for a period of ninety (90) days of
non-commercial use. If a Product covered by this warranty is determined to be
defective, within the warranty period, authorized for sale in Canada and from
an authorized Canadian reseller, VIZIO will repair, replace or refund the unit
at its sole option and discretion. VIZIO reserves the right to dispatch In-Home
Service subject to availability or provide other service type options.
To obtain warranty service, contact VIZIO Technical Support via email:
[email protected] or via phone at 877 MY VIZIO (877.698.4946) from
7:00AM to 11:00PM Monday through Friday and 9:00AM to 6:00PM Saturday
and Sunday, Central Time, or visit www.vizio.ca. Proof of purchase in the form
of a purchase receipt or copy thereof is required.
Parts and Labor
There will be no charge for parts or labor during the warranty period.
Replacement parts and units may be new or recertified at VIZIO’s option and
sole discretion. Replacement parts and units are warranted for the remaining
portion of the original warranty or for ninety (90) days from warranty service or
replacement, whichever is later.
Types of Service
Units 32” or larger will usually be serviced in-home. In-home service requires
complete and easy access to the unit and does not include de-installation
or re-installation of the product. However, in some cases, it may be necessary
to send the unit to a VIZIO service center. VIZIO will cover the transportation
charges to and from the same customer location.
Units less than 32” must be sent to a VIZIO service center. VIZIO is not responsible
for transportation costs to the service center, but VIZIO will cover return shipping
to the customer. Pre-authorization is required before sending any unit in for
service.
Any returns to VIZIO’s service centers must utilize either the original carton box
and shipping material or a replacement box and material provided by VIZIO.
VIZIO technical support will provide instructions for packing and shipping the

unit to the VIZIO service center.
Limitations and Exclusions
VIZIO’s ninety-day limited warranty only covers defects in materials and
workmanship. Items not covered include but are not limited to cosmetic
damage, normal wear and tear, misuse, signal issues, power surges, and
damages from shipping, acts of God, any sort of customer misuse, installation,
customer modifications, adjustments, and set-up issues. Units with unreadable
or removed serial numbers, “image burn-in”, and routine maintenance are not
covered. This warranty does not cover products sold “AS IS”, “CLEARANCE” or by
a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED
ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN
DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR
ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER
SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. VIZIO SHALL NOT
BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST
PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR
THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM PROVINCE TO PROVINCE. THIS WARRANTY IS SUBJECT TO CHANGE
WITHOUT NOTICE. CHECK www.vizio.ca FOR THE MOST CURRENT VERSION.
Service and Parts Information
ELECTRONIC SPARE PARTS
VIZIO offers these supplier parts contact information for your convenience. In
the event service is needed on your VIZIO product (after the warranty period)
and a replacement part is required, please contact one of the following VIZIO
authorized spare parts distributors with the required part number.
Vizparts.com Inc
710 Epperson Drive, Suite B
City of Industry, CA 91748
(888) 260 -7765
www.vizparts.com