Bully Dog 40410 50 State Legal GT Gas - Manual (Page 25)

40410
50 Sta
te GT GAS
24
TRoubLeShooTInG uPDATInG PRobLeMS
The Update Agent Won’t Install
Q .
Why does my computer open a window
full of weird symbols when I try to install the
Update Agent?
A.
Your computer is not up to date and
you need to run Windows Update first. See
pages 40-46 for more information about
running Windows Update.
The Update Agent Won’t Recognize my Micro SD card
Q .
Why isn’t the Update Agent recognizing that the Micro SD card is connected to my computer?
A.
The SD card is missing an important file. You can get the file and fix the problem by following these steps:
1. Go to the Bully Dog website.
2. Click on the link for the Update Agent page.
3. Click on the GT Gas card file link.
4. Find the downloaded file on your computer and copy it to your SD card.
• Your computer will most likely not be able to open this file. This is not a problem; all you need to do is copy the file to the SD card.
• The name of the file is GTGIDF.bin
5. Restart the Update Agent application and it should recognize the SD card.