Autocue DLP USB Scroll Control - Manual (Page 12)

Troubleshooting
Moving the scroll control to another USB port
It is important to keep the scroll control connected to the same USB port at all times. If you disconnect
the scroll control and reconnect it to a different USB port, you will have to repeat the configuration.
Using multiple scroll controls
By default you are allowed to connect one scroll control to the QBox and one scroll control to the PC.
For more than that, you will need to purchase the Multi-controller option. Contact Autocue for more
information.
For DLP USB controllers connected to the PC
If connecting the USB Two-button or USB Foot control to the PC’s USB ports, you will first need to install
the DLP USB Windows driver. The DLP USB Windows driver can be found at this link:
http://support.autocue.com/public/Drivers/Windows_DLP_Drivers.zip . Determine the USB Serial COM
port number assigned to the scroll control. This information can be found in Windows Device Manager,
under Ports. Then configuration is done in QMaster under ToolsOptionsQBox Prompt
EnginesScroll Controls.
For those with QBox version 1 firmware
QBox version 1 does not support the DLP USB controllers. QBox version 1 owners have two choices: (1)
Purchase a version 2 QBox. It is not possible to upgrade a version 1 QBox to version 2. (2) Connect the
controllers to the PC. See above note for how to configure DLP USB controllers connected to the PC.