Troubleshooting, 1 identify the problem – WarmlyYours TempZone Floor Heating Cable (Twin) User Manual
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8.1 Identify the Problem
If the system is not functioning properly, refer to the “Quick Reference Troubleshooting Guide” to determine the cause of
the problem.
Quick Reference Troubleshooting Guide
Ohm Reading
What It Indicates
What to Do Next
Zero
Open circuit or short
Obtain ShortStop fault finder*
from WarmlyYours to check
distance to break.
Lower than the acceptable range,
but some continuity is present
Ohmmeter batteries may be low
Replace batteries and take ohm
readings again.
Multiple electrical shorts
Obtain ShortStop fault finder*
from WarmlyYours. Take a reading
between each core wire and
ground to determine the location
of the short.
Within range (-5/+10%) of
specified value on UL label
No break
Check for an electrical short.
Higher than acceptable range
Possible short
Obtain ShortStop fault finder*
from WarmlyYours. Take a reading
between each core wire and
ground to determine the location
of the short.
Infinity
Ohmmeter or PowerMan™ may
be set to incorrect scale
Set ohmmeter or PowerMan™
to correct scale and test again.
(Correct scale settings:
0 to 200 Ω for cable;
0 to 20,000 Ω for sensor wire)
Possible short
Obtain ShortStop fault finder*
from WarmlyYours. Take a reading
between each core wire and
ground to determine the location
of the short.
Possible break
Contact WarmlyYours for
assistance.
*Note: A floor plan with the layout of the installation is required to determine the location of the short.
Troubleshooting
SECTION 8
22