New Buck Corporation DV1000 - Manual (Page 30)

24
TROUBLESHOOTING
Note: All troubleshooting items are listed
in order of operation.
WARNING: Turn off burner system
and let cool before servicing. Only a
qualified service person should service
and repair burner system or stove. CAUTION: Never use a wire, needle,
or similar object to clean pilot. This
can damage pilot unit.
OBSERVED PROBLEM
When ignitor button is pressed, there is no
spark at pilot
When ignitor button is pressed, there is
spark at pilot but no ignition
Pilot lights but flame goes out when
control knob is released
POSSIBLE CAUSE
1. Ignitor electrode not connected to
ignitor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken
ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
1. Gas supply turned off or equipment
shutoff valve closed
2. Gas control knob not in PILOT
position
3. Gas control knob not pressed in
while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP
models only)
6. Pilot is clogged
7. Gas regulator setting is not correct
1. Gas control knob not fully pressed in
2. Gas control knob not pressed in long
enough
3. Equipment shutoff valve not fully
open
4. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot
flame to go out. This problem could
be caused by one or both of the
following:
A. Low gas pressure
B. Dirty or partially clogged pilot
5. Thermocouple connection loose at
control valve
6. Thermocouple damaged
7. Control valve damaged
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable
dry
3. Tighten nut holding piezo ignitor.
Nut is located behind the mounting
bracket
4. Replace ignitor cable
5. Replace
piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn gas control knob to PILOT
position
3. Press in gas control knob while in
PILOT position
4. Continue holding down gas control
knob. Repeat igniting operation until
air is removed
5. Contact local propane/LP gas
company
6. Clean pilot (see Cleaning and
Maintenance, page 25 or replace
pilot assembly
7. Replace gas control
1. Press in gas control knob fully
2. After pilot lights, keep gas control
knob pressed in 30 seconds
3. Fully open equipment shutoff valve
4. A) Contact local gas company
B) Clean pilot (see Cleaning and
Maintenance, page 25) or replace
pilot assembly
5. Hand tighten until snug, then tighten
1/4 turn more
6. Replace thermocouple
7. Replace control valve
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